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User Management - Customer Guide

Overview​

The User Management interface allows authorized administrators to manage users within the Next Level Booking system. This guide provides simple instructions for common user management tasks.

User Management Interface

Accessing User Management​

  1. Log in to your Next Level Booking account
  2. Click on "User Management" in the sidebar menu
  3. Note: You must have administrator privileges to access this page

Key Features​

User List​

  • View all users you have permission to see
  • Each user entry shows their name, email, role, organization, and creation date
  • Color-coded role badges help quickly identify user permission levels

Search and Filter​

  • Search for users by typing a name or email in the search box
  • Filter users by selecting a specific role from the dropdown
  • Clear all filters with the "Clear" button

Sorting​

  • Click on column headers to sort users by that field
  • Click again to toggle between ascending and descending order

Managing Users​

Adding a New User​

  1. Click the "Add User" button at the top right
  2. Fill in the required information:
    • Name: User's full name
    • Email: A unique email address
    • Password: A secure password (minimum 6 characters)
  3. Click "Create User"

Add User Form

Note: New users are automatically assigned the Employee role.

Viewing User Details​

  1. Find the user in the table
  2. Click the eye icon (👁️) in the Actions column
  3. A detailed profile will display showing:
    • Basic user information
    • Organization details
    • Account dates
    • User ID

User Details

Editing a User​

  1. Find the user in the table
  2. Click the pencil icon (✏️) in the Actions column
  3. Update the user's name and/or email
  4. Click "Update User"

Edit User Form

Note: Currently, only name and email can be modified through this interface.

Deleting a User​

  1. Find the user in the table
  2. Click the trash icon (🗑️) in the Actions column
  3. Review the confirmation message
  4. Click "Delete User" to permanently remove the account

Delete Confirmation

Important:

  • You cannot delete your own account
  • This action cannot be undone

User Roles​

The system has four roles with different permissions:

  • System Admin (🔴): Full access to all features and organizations
  • Org Admin (🟠): Full access within their organization
  • Manager (🔵): Limited administrative capabilities
  • Employee (🟢): Basic access (default role)

Troubleshooting​

Common Issues​

  • Email Already in Use: Each email address must be unique
  • Password Too Short: Passwords require at least 6 characters
  • Missing Fields: Name, email, and password are all required
  • Permission Error: You may not have rights to perform certain actions

Need Help?​

Contact your system administrator or support team for assistance with:

  • Role changes
  • Organization changes
  • Password resets
  • Other advanced user management tasks

For more detailed information, refer to the complete user management documentation.

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